Privacy Policy for Timberline Trucks
At Timberline Trucks, we are committed to protecting the privacy and security of our clients' and website visitors' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our website and during the provision of our classic vehicle restoration and sales services. By using our website or engaging with our services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Identification Information: This includes your name, address, email address, phone number, and any other contact details provided when you enquire about our services, purchase a vehicle, or request a restoration quote.
- Vehicle-Specific Information: Details about the classic trucks you own, are interested in buying, or wish to have restored, including make, model, year, VIN, and current condition.
- Financial Information: For transactions related to vehicle sales, restoration services, or parts, we may collect payment information. This is handled securely and in compliance with payment processing regulations.
- Website Usage Data: Information about how you interact with our website, such as IP addresses, browser types, unique device identifiers, pages viewed, and referral sources. This data is collected using cookies and similar tracking technologies to enhance user experience and analyze website performance.
How We Use Your Information
The information we collect is used for various purposes, including:
- To provide our classic vehicle restoration and sales services, including frame-off restorations, custom fabrication, engine/transmission rebuilding, upholstery, parts sourcing, and other related services.
- To process transactions and fulfill your service requests or vehicle purchases.
- To communicate with you regarding your enquiries, quotes, project updates, and service schedules.
- To improve our website, services, and client communications based on feedback and usage patterns.
- To send you marketing communications about our services, new vehicle listings, or special offers, where you have provided consent to do so.
- To comply with legal obligations, resolve disputes, and enforce our agreements.
Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our clients (e.g., payment processors, shipping companies, IT support). These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business assets.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. We utilize secure servers, encryption technologies, and regular security audits to protect against unauthorized access, alteration, disclosure, or destruction of your data. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Data Protection Rights (GDPR and similar laws)
Depending on your location, you may have the following rights concerning your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to our website. When you click on a link to another website, you should read their privacy policy.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, your personal data, or wish to exercise any of your data protection rights, please contact us at:
Timberline Trucks
789 Evergreen Way, Unit 105,
Vancouver, British Columbia,
V5K 1N8, Canada